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Did you miss that pre-existing injury until you were halfway done with the pet? Now you’re arguing with the client over who's fault it is?
Have you ever shaved a pet due to matting, but didn’t realize how bad it was until after the bath? Now your client is pissed because they were not expecting it!
How often do you dodge bites from seemingly nice pets?
“Mary Oquendo’s Pet Assessment class was great. This is a great class for groomers, kennel staff, even receptionists. Mary went into detail on why the assessment was so important, as well as certain areas to pay close attention to and why. It was educational and engaging.”
Dani Conrad Petty
YOU LOVE YOUR PET GROOMING BUSINESS, BUT DOES IT SEEM LIKE YOUR CLIENTS (INCLUDING THE FURRY ONES) ARE IN CHARGE?
You don’t do pet assessments at check-in because:
YOU DON’T THINK YOU HAVE TIME TO DO IT.
YOU THINK THE CLIENT WON’T HANG AROUND.
YOU’RE NOT SURE HOW TO DO IT.
SOMEONE ELSE CHECKS YOUR PETS IN.
THEN YOU ARE GOING TO LOVE THIS WORKSHOP!
Ineffective Check-ins Can Ruin The Reputation Of Your Business
Did you know you can open the lines of effective communication with clients, document pre-existing injuries and illnesses, and address and prepare for possible behavioral issues.
IN THIS AMAZING WORKSHOP, TAUGHT BY A SEASONED PET GROOMER, YOU WILL LEARN HOW TO:
OBSERVE A PET BEFOREHAND.
APPROACH A PET SAFELY.
SYSTEMATICALLY AND QUICKLY ASSESS A PET FROM NOSE TO TAIL.
OPEN UP A DIALOGUE WITH CLIENTS OVER POSSIBLE CONCERNS.
PROFESSIONALLY PRESENT YOUR ASSESSMENT FINDINGS TO CLIENTS.
BUT WAIT! THERE'S MORE!
EVERYONE GETS A DOWNLOADABLE ASSESSMENT FORM TO USE FOR THEIR BUSINESS.
WORKSHOP IS RECORDED FOR FUTURE VIEWING.
YOU’LL ALSO GET ACCESS TO OUR FREE PRIVATE COMMUNITY TO DISCUSS PET ASSESSMENTS WITH OTHER STUDENTS!